Commercial Landscaping Blog for The San Jose | Bay Area, CA

Top 4 Emerging Communication Trends

Posted by Sabrina Ayala on Dec 17, 2014 8:30:00 AM

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4 Trends for better communication with your commercial landscaping service

In order to get what you want from your commercial landscaping service you must communicate with them.  Everyone has an idea of what they want their property to look like as well as expectations of the company that is providing their service on a regular basis.   FloraTerra takes these queues to heart, so how do you communicate them?

Trend #1: Know your expectations:

It’s easier to communicate with your landscape vendor if you know what your expectations are and what your final outcome should be.  Drive around neighboring properties or get some ideas on the internet.  Ask your colleagues or business associates what services they have procured from there commercial landscaping service. Being prepared is 90% of the battle and will help you get what you want every time!

FloraTerra has a number of commercial and community landscaping references that we can provide at you’re request; they can share what they get from our company as their landscape management company.

Trend #2: Know who is assigned to your account:

At FloraTerra every property type, commercial office, retail or hoa community has an assigned Account Manager that is in charge of the property. This main point of contact is responsible for meeting our customer’s needs. Not knowing your main point of contact can cause your time to be wasteful and a frustrating experience.  Ask your landscape vendor who your main point of contact is. 

Trend #3: Understand your scope of work:

FloraTerra is a commercial landscape company that can customize your scope and service to meet your landscaping needs. Our scope of work is concise and spells out exactly what is included. If you are not sure what is included, ask for the scope of work and the appropriate frequency schedule.

Trend #4: Provide your feedback and ask questions:

Communication is a two way street. Have an open communication dialogue on what is honestly working and what isnt.  Your assigned Account Manager should be contacting you on a quarterly basis to discuss the landscaping services and what is being done to improve your property. This is the most appropriate time to discuss your concerns and have an open conversation about your landscaping. At FloraTerra, we take your feedback seriously and will communicate your concerns with our personnel. 

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Residential Apartment  Landscaping Company

FloraTerra  provides community landscaping services and commercial office landscaping in and around the bay area , providing a complete range of services, including sustainable landscape improvements, drought friendly landscaping for Shopping Centers, Retail Mall Landscaping, R & D Developments, Luxury Apartment Landscaping, Residential Estate Landscaping, HOA condominium Landscaping Company, Condominium Developments and Commercial Office Park Landscaping Company, Corporate Campus Landscaping. We provide services throughout the greater bay area.

ABOUT FloraTerra Landscape Management

FloraTerra of Silicon Valley and its affiliates, are based in San Jose, California.  As a leading contractor and Landscape Management Company of commercial and multi-residential properties, since its origin the company and its affiliates have installed and maintain some of the most prestigious properties in the bay area.  For more information about FloraTerra please visit http://www.floraterra.com.

San Jose | Santa Clara | San Francisco Bay Area | Fremont | Sunnyvale | Milpitas | South Bay

Topics: Landscape Planning, Landscape Maintenance, Tree Care

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