When it comes to commercial landscaping services, the smallest miscommunication can cause a disruption to your business. You might have a clear vision of how you want your property to look in your mind’s eye, but have you shared that vision effectively? Your landscape company may have a sense of your needs, but if the two do not align, you may not be entirely satisfied with the results!
Here at FloraTerra Landscape Management, we take extra care to ensure that we have a full and complete understanding of our clients' desires and objectives. We never fill in the blanks or allow a question mark to linger—because we know that this is where resources could be wasted, or objectives deviated away from.
As a valued client, there are certain steps that you can follow to ensure that your ideas are always correctly interpreted. We take your cues to heart, so let’s explore how you can send them in our direction!
1. Establish Your Goals and Expectations
Before you begin communicating with your trusted commercial landscape company in San Jose, it helps to draw together all of the goals and expectations that you would like them to meet. This exercise might involve doing some research online, driving around your area in search of inspiration, or talking to your business associates and colleagues about their procured landscape services.
When you are ready with a list of everything you dream of—as well as your budgetary and time frame ideals—together we can develop a commercial building service that will efficiently move your property in the perfect direction.
2. Turn to Your Assigned Account Manager
A reputable commercial landscape service will always pair each valued client with a single qualified account manager. This individual's mission will be to understand the unique qualities of your property, your long-term business objectives, and your week-to-week expectations.
When you develop a strong working relationship with this go-to person and direct your communications towards them, you will inevitably receive a more efficient, tailored, and personable service, so take advantage of this excellent aspect of your commercial gardening service!
3. Consider the Scope You Need and Tomorrow!
Your commercial grounds maintenance needs will include a spectrum of different services and specialties over the course of any given year. The duties performed by your landscape contractors in the spring will be very different to those in the depths of winter, so discuss the scope of your needs with your account manager, and ask them to explain anything you are unsure of.
This way, you'll know what we'll be doing on your behalf as each season passes. Also, keep in mind, that as your business grows and flourishes, that scope may well expand too! We will be ready to scale as you do—and you shouldn't settle for anything less.
4. Give Us Timely Feedback So We Can Serve You Better
When it comes to world class communication that will rock your world, an open dialog includes you feeling confident in being honest about what's working and what isn't. Your assigned account manager should be reaching out to your for quarterly reviews of your commercial property landscape services. However, you don't need to wait if something is on your mind!
The more prompt you are in letting us know what you think, the faster we can adjust and tailor your landscape service to your exact specifications. At FloraTerra Landscape Management, we take your feedback seriously and will communicate your thoughts with our team in order to provide an even better service.
5. Let Us Know When You're Delighted
It might seem strange to say that everything is as it should be, but receiving confirmation that we're on the mark helps us keep that alignment in motion! Positive feedback is just as valuable as shared concerns, as each helps us to attune everything we do to your ideals—so that you remain ultimately satisfied, and your property's value and aesthetic only sail from strength to strength.
Discover Outstanding Communication
Discover a commercial landscape company that prioritizes outstanding communication in FloraTerra. We have been serving many of the most prestigious commercial landscape properties across the Bay Area for the last 25 years, and we are proud to continue in that time-honored tradition.
Commercial Landscape Design, Development and Maintenance
Whether your landscaping ambitions include a complete commercial landscape design, development and maintenance, a push towards LEED certification, or a water-wise irrigation overhaul—and many more services to choose from—we are ready to assist. Why not contact our team today, and discover more about how we can elevate your property towards its potential?
Ready to discover how we can elevate your property to the next level?
Call 408.275.1200 or Click Below.
FloraTerra and our affiliates are conveniently based throughout the greater bay area. As a leading commercial landscape company, we specialize in homeowners associations, condominiums, corporate campus developments, commercial office, retail centers and common interest developments. Since 1998, our company and partners have installed and maintain some of the most prestigious commercial developments throughout the Silicon Valley.
WE GO WHERE YOU GO!
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